Frequently Asked Questions.

Simply complete the bespoke enquiry form on our website. 

We sure do! We have a range of options to suit vegetarian, vegan, gluten-free and nut-free requests, and will do our very best to accommodate any other specific requirements. Our chefs are trained in the handling of products containing allergens, however please note that our food items are usually stored and/or prepared in an environment where traces of gluten, nuts, dairy and other allergens may be present. Please specify any dietary requirements or preferences at booking, and speak to us directly if you have any queries or concerns.

We deliver across the Adelaide metropolitan area. Delivery fees are included in your invoice or at checkout if ordering via our website. Fees are calculated based on the distance from our kitchen in Mawson Lakes.

We request a minimum of two (2) business days’ notice for all orders. For larger events, we recommend contacting us as early as possible to secure your preferred date and/or discuss bespoke options. We may be able to accommodate some last-minute orders, but unfortunately this cannot be guaranteed.

Our usual trading hours are Monday to Friday, 8.00 am – 5.30 pm. If you require a delivery outside of this time, please email us directly and we will do our best to accommodate where we have availability to do so. We will let you know if we are fully booked or unavailable as soon as possible.

If you have received an invoice, our trading terms are outlined therein. We accept credit card payments over the phone or electronic funds transfer (EFT).

Brightside Deli’s cafe closed in 2024, but you can still buy our sandwiches and coffee at our sister store just around the corner, Charlie & Co.